Video 1, Instructs how to use PowerBill to calculate the price of your actual usage.
1: Obtain Usage Data (from retailer or distributor).
2: Upload that data file and follow the steps.
Video 2, Instructs on the steps, if you find the PowerBill and the Bill amounts differ.
3: Obtain your (day-by-day, hour-by-hour) report then raise an inquiry with your Retailer and the Ombudsman.
4: Let me know the outcome of your inquiry and how the report helped you through Here or Here.
